You Don't Have to Manage Global Manufacturing Alone
You get a dedicated account rep who knows your specs, owns your problems, and tells you the truth, so you can run your business instead of chasing factories.
You Don't Have to Manage Global Manufacturing Alone
You get a dedicated account rep who knows your specs, owns your problems, and tells you the truth, so you can run your business instead of chasing factories.
One rep. Every question. Always yours.
Weekly updates on every order. You stop waking up wondering where your parts are.
If something goes wrong, we own it. No excuses. No wrangling.
Managing Overseas Factories Takes Expertise You Probably Don’t Have on Staff
- Are you waking up at 3am wondering where your parts are?
- Have you ever received parts that didn’t match what you ordered, and then the supplier went silent?
- Are you one bad batch away from missing a delivery promise to your customer?
- When something goes wrong, do you absorb the cost while the supplier disappears?
- Is managing overseas factories eating time that belongs to your actual business?
Every company that sources overseas hits these walls. ITI has spent 50 years clearing them.
Managing Overseas Factories Takes Expertise You Probably Don’t Have on Staff
- Are you waking up at 3am wondering where your parts are?
- Have you ever received parts that didn’t match what you ordered, and then the supplier went silent?
- Are you one bad batch away from missing a delivery promise to your customer?
- When something goes wrong, do you absorb the cost while the supplier disappears?
- Is managing overseas factories eating time that belongs to your actual business?
Every company that sources overseas hits these walls. ITI has spent 50 years clearing them.
I would leave every other vendor I have. But I am not leaving ITI. We don’t say “ITI” around here. We say, "Call Rebecca."Dana B. | Supply Chain Manager, Pest Control Equipment Manufacturer
One Person. Full Accountability. The Expertise to Back it Up.
Most companies come to us after something has already gone wrong. A bad batch. A factory that went silent. A container that landed at the wrong address. They were managing overseas factories alone, and the math stopped working.
Every ITI customer gets a dedicated account rep from day one: a person who knows your account, owns your problems, and tells you the truth. Here is what that accountability looks like in numbers.
- U.S.-based, dedicated account manager
- 99% of issues acknowledged on the same day
- Weekly updates on 100% of projects, orders and shipments sent to clients
- 75% of new projects quoted within 14 days or less
- Customer satisfaction score of 94%
The Difference One Person Makes
Ask our longest-tenured clients what ITI does and they answer with a name. Their rep’s name. One person who knows your specs, your timeline, your constraints, and who is already moving when something breaks.
Your rep carries the full weight of ITI behind them: 50 years of supplier relationships, our own quality people on factory floors in Asia, and an employee-owned company where every person has a stake in your outcome.
A Thursday email every week. No chasing. No wondering.
Fifty years of vetted factories instead of a cold Alibaba search.
When something breaks, we pick up the problem and the cost.
The weekly update email is the single nicest thing anybody has ever done for me. I had no idea how much I needed it until I had it.Meghan O. | Founder, Consumer Products; consolided 29 overseas suppliers into one ITI relationship
Quoted in 14 Days. Honest About What It Takes.
Every quote comes with the context to act on it: real timelines, real risks, real numbers.
It starts with a kickoff call to align on your requirements and surface risks early. Then our global team matches your project to the best-fit factory and delivers a fast, accurate proposal. We review every quote with you, line by line, so it matches your priorities and constraints before anything moves.
- Kickoff call to align needs and anticipate risks
- 75% of quotes delivered within 14 days
- Quote review + weekly sourcing progress updates
75% of quotes delivered within 14 days
What You Can Expect, Start to Finish
Sourcing
Your rep learns your specs, your tolerances, and your constraints. Then we match you with the right factory from our vetted network, and you get weekly progress updates from day one.
Negotiation
We negotiate in the local language, with people we’ve known for years. You get pricing that holds, and a straight answer when something looks risky.
Sampling
Before a single unit goes into production, you inspect samples against your exact specs. Production starts when you approve the sample, and only then.
Production
Once you clear samples, ITI monitors the floor. We set quality checkpoints at every stage, and weekly updates tell you exactly where the run stands.
Quality
We run in-process and final inspections against your spec sheet. If anything fails inspection, we manage the fix at our expense.
Shipping & Delivery
Our U.S.-based team handles logistics, paperwork, and customs from container to your door. Weekly shipment updates so you can plan production without guessing.
What You Can Expect, Start to Finish
Sourcing
Your rep learns your specs, your tolerances, and your constraints. Then we match you with the right factory from our vetted network, and you get weekly progress updates from day one.
Negotiation
We negotiate in the local language, with people we’ve known for years. You get pricing that holds, and a straight answer when something looks risky.
Sampling
Before a single unit goes into production, you inspect samples against your exact specs. Production starts when you approve the sample, and only then.
Production
Once you clear samples, ITI monitors the floor. We set quality checkpoints at every stage, and weekly updates tell you exactly where the run stands.
Quality
We run in-process and final inspections against your spec sheet. If anything fails inspection, we manage the fix at our expense.
Shipping & Delivery
Our U.S.-based team handles logistics, paperwork, and customs from container to your door. Weekly shipment updates so you can plan production without guessing.
Having a partner with boots on the ground that can make a nine-person Zoom call happen in 24 hours to fix the problem is amazing.Meghan O. | Founder, Consumer Products
One Partner Across Metals, Plastics, and Custom Products
Fifty years across industries means your project lands with a team that has built something like it before.
Metal Products
From common metals to complex alloys, we manufacture parts and components to your exact spec, inspected at the factory before they ship.
Plastic Products
Custom plastic components and finished products in every size, shape, and material, sampled and approved by you before a full run.
Custom Products
Electronics, kitting, light assembly, and retail packaging. When your product crosses categories, one rep still owns the whole order.
Is ITI the Right Fit for Your Project?
ITI works best with companies that have a product, have drawings, and want a long-term manufacturing partner. You’re in the right place if:
- You need consistent, reliable supply at volume
- Your reputation rides on parts arriving right, every time
- You have a custom product or component and want expert hands on the build
- You are consolidating suppliers and want fewer relationships that work harder
One 30-minute call tells you whether we fit. You get an honest answer either way.
You don’t have to be the smartest person in the room.Dana B. | Supply Chain Manager, Pest Control Equipment Manufacturer
Success Stories
In Their Own Words
Getting Started is Simple
1. Schedule a 30-Minute Call
2. We Map Your Project And Surface the Risks up Front
3. Get your dedicated rep and your first weekly update
Getting Started is Simple
1. Schedule a 30-minute call
3. Get your dedicated rep and your first weekly update
2. We map your project and surface the risks upfront
Latest ITI Blog
What Does Going Direct Really Cost?
Either we close this product line completely, or we keep it running by going offshore. ITI made it viable to continue. That was fifteen years ago.Mark H. | Manufacturing Operator; 15+ year ITI client
Try Our Free Cargo Loading Calculator
Planning ocean freight across multiple SKUs is tedious math with expensive consequences. Guess wrong and you pay to ship air, or pay for a second container. ITI’s free Cargo Load Calculator does the math for you:
- How many cartons fit in one container.
- How to load for maximum use of the space.
- How many containers each shipment needs.
Save the plan for every project in your dashboard and share the load diagrams directly with your freight company. Create a free account and load your next container with confidence.